FAQ 7: How to Contact and What Are the Operating Hours of Aman Care?

Policyholders or insured account holders can submit questions or complaints to AMAN CARE through the following methods:

1. AMAN App

Here are the steps to contact Aman Care via the AMAN app:

• Open and log in to the AMAN app.
• Once logged in, you will be redirected to the "Homepage" of the AMAN app.
• Click the "headset" icon at the top right corner of the "Homepage."
• Select and click "WhatsApp AMAN."
• You will be redirected to your WhatsApp application.
• Type your questions or requests and send them to the Aman Care Team.

2. AMAN Website

Visit the AMAN website at https://liveaman.com/en.

• Click on the WhatsApp or Email icons on the homepage.
• You will be connected to the Aman Care Team.

3. Aman Care Contacts

• WhatsApp Number: +62 858-8300-8888
• Email: [email protected]

Operating Hours

To serve customer needs, the Aman Care Team operates during the following hours:

• Days: Monday - Friday
• Hours: 08:00 AM - 6:00 PM (WIB)